API v3 error codes

Error group codes

These error group codes define error categories. Within each category there will be codes for specific errors. These are documented further down this page.

Range Error code
Error Group

10000

GENERIC_ERROR

11000

FORM_ERROR

12000

CALC_QUOTE_ERROR

13000

CALC_ERROR

15000

TICKET_ERROR

17000

GAME_INSTANCE

18000

CREATE_GAME_INSTALL_ERROR

21000

ODP_AGENT_ERROR

22000

LABELS_ERROR

23000

TASK_ERROR

24000

CLOUD_ERROR

25000

DEPLOYMENT_ENVIRONMENT_ERROR

26000

FLEET_ERROR

27000

ASSIGNABLE_FILE_ERROR

28000

APPLICATION_ERROR

29000

APPLICATION_PROPERTY_ERROR

30000

APPLICATION_BUILD_ERROR

31000

APPLICATION_INSTALL_ERROR

32000

DEPLOYMENT_PROFILE_ERROR

33000

DEPLOYMENT_TEMPLATE_ERROR

34000

APPLICATION_INSTANCE_ERROR

35000

APPLICATION_DEPLOYMENT_ERROR

36000

OPERATING_SYSTEM_ERROR

37000

APPLICATION_BUILD_CONFIGURATION_ERROR

38000

APPLICATION_BUILD_PROPERTY_ERROR

39000

HOST_ERROR

40000

API_LOG_ERROR

Table 1: Error group codes

Generic

Error Code
Message

10001

Entity not found

10002

No (valid) entity ID provided

10003

No access to entity

10004

Unauthenticated / invalid credentials for API request

10005

You are already logged in

10006

Unknown API version

10007

Internal server error

10008

An invalid parameter was provided

10009

Entity cannot be deleted due to conflict

10010

The supplied JSON request body does not have a valid structure

10011

No request body supplied

10012

API route not found

10013

RANGED-DATA header not found

10014

RANGED-DATA results cannot be larger than than %d

10015

RANGED-DATA sum of start and results must be less than or equal to %d

10016

Invalid filter column

10017

%s is not a valid column to filter on

10018

Invalid sort column

10019

%s is not a valid column to sort on

10020

Invalid sort order

10021

%s is not the valid sort order, only ASC and DESC are allowed

10022

The page has expired, please try again

10023

The %s is invalid

10024

Invalid label key

10025

Only hyphens (-), underscores (_), lowercase characters and numbers are allowed. Keys must start with a lowercase character

10026

No application instance found for %s (%s)

10027

Service not available

10028

List of following fields are not available in model

10029

Not a valid field

10030

Invalid filter value

10031

%s value of '%s' is not a valid ID

Table 2: Generic error codes

Account

Error Code
Message

45001

Invalid account ID

45002

Account already exists

45003

Too many accounts

45004

The confirmation expired, request a new confirmation and try again

45005

The confirmation is no longer valid

45006

The email address is already in use

45007

Cannot update the email address, it's already stored in your account

10008

An invalid parameter was provided

10009

Entity cannot be deleted due to conflict

10010

The supplied JSON request body does not have a valid structure

10011

No request body supplied

10012

API route not found

10013

RANGED-DATA header not found

10014

RANGED-DATA results cannot be larger than than %d

10015

RANGED-DATA sum of start and results must be less than or equal to %d

10016

Invalid filter column

10017

%s is not a valid column to filter on

10018

Invalid sort column

10019

%s is not a valid column to sort on

10020

Invalid sort order

10021

%s is not the valid sort order, only ASC and DESC are allowed

10022

The page has expired, please try again

10023

The %s is invalid

10024

Invalid label key

10025

Only hyphens (-), underscores (_), lowercase characters and numbers are allowed. Keys must start with a lowercase character

10026

No application instance found for %s (%s)

10027

Service not available

10028

List of following fields are not available in model

10029

Not a valid field

10030

Invalid filter value

10031

%s value of '%s' is not a valid ID

Table 3: Account group codes

AgentSoftwareRelease

Error Code
Message

990001

Invalid agentSoftwareReleaseId, find the possible ids in: GET /automation/agent/software/release

990002

The version number you try to insert is already in use (%s)

990003

You have given an invalid version.

990004

The given runtime identifier (%s) is not supported in the system

45006

The email address is already in use

45007

Cannot update the email address, it's already stored in your account

10008

An invalid parameter was provided

10009

Entity cannot be deleted due to conflict

10010

The supplied JSON request body does not have a valid structure

10011

No request body supplied

10012

API route not found

10013

RANGED-DATA header not found

10014

RANGED-DATA results cannot be larger than than %d

10015

RANGED-DATA sum of start and results must be less than or equal to %d

10016

Invalid filter column

10017

%s is not a valid column to filter on

10018

Invalid sort column

10019

%s is not a valid column to sort on

10020

Invalid sort order

10021

%s is not the valid sort order, only ASC and DESC are allowed

10022

The page has expired, please try again

10023

The %s is invalid

10024

Invalid label key

10025

Only hyphens (-), underscores (_), lowercase characters and numbers are allowed. Keys must start with a lowercase character

10026

No application instance found for %s (%s)

10027

Service not available

10028

List of following fields are not available in model

10029

Not a valid field

10030

Invalid filter value

10031

%s value of '%s' is not a valid ID

Table 4: AgentSoftwareRelease error codes

AgentSoftwareVersion

Error Code
Message

48001

Invalid softwareId, find the possible ids in: GET /admin/odp/agent/software/version

48002

Invalid software version, find the possible versions in: GET /admin/odp/agent/software/version

Table 5: SoftwareVersion error codes

ApiKey

Error Code
Message

52001

Invalid apiKeyId, find the possible ids in: GET /account/apiKey

48002

Invalid software version, find the possible versions in: GET /admin/odp/agent/software/version

Table 6: ApiKey error codes

ApiKeyWhitelist

Error Code
Message

56001

Invalid apiKeyWhitelistId, find the possible ids in: GET /account/apiKey/{apiKeyId}/whitelist

56002

The IP range already exists for this API key, find the already existing IP ranges in: GET /account/apiKey/{apiKeyId}/whitelist

Table 7: ApiKeyWhitelist error codes

ApiLog

Error Code
Message

40000

the possible values are: GET, POST, PUT, DELETE

56002

The IP range already exists for this API key / find the already existing IP ranges in: GET /account/apiKey/{apiKeyId}/whitelis

Table 8: ApiLog error codes

Application

Error Code
Message

28001

The application type can not be changed because the given application is already in use in a game deployment template

28002

The application type can not be changed because the given application is already in use in a utility deployment template

28003

Invalid applicationId, find the possible ids in: GET /application

28004

The application name must be unique, but this name is already in use by application with ID %s

28005

Invalid application type, the possible values are: %s

28006

Invalid managementProtocol, the possible values are: 0: None, 1: A2S, 2: ARCUS

28007

The application used by the application build is no longer valid, please modify it. Find the possible applicationIds in: GET /application and update the application build in: PUT /applicationBuild/{%d}

28008

The application used by the application install is no longer valid, please modify it. Find the possible applicationIds in: GET /application and update the application install in: PUT /applicationInstall/{%d}

28009

At least one application build exist for this application, therefore the application cannot be deleted

28010

The application must be of type Game, find the possible ids in: GET /application

28011

You can only set a management protocol on application type game

28012

The applicationId %s you set doesn't match the id (%s) already saved

28013

The chosen stop method ID %s doesn't belong to the operating system ID %s

Table 8: Application error codes

ApplicationBuild

Error Code
Message

30001

The application used in the body is of type Game. It needs at least one property of type public network port. You can create this property in: POST /application/{applicationId}/property

30002

The application used in the body has a management protocol bigger than 0, a property called "managementPort" of type network port is needed, you can create this property in POST /application/{applicationId}/property

30003

Invalid applicationBuildId, find the possible ids in: GET /applicationBuild

30004

The application build name already exists, the name must be unique

30005

The application build use in the deploy is no longer valid, please create a new application instance, find the possible applicationBuildIds in: GET /applicationBuild

30006

The application build must belong to a deployment template of the fleet

30007

The application build is currently in use by some application instances, please delete them before trying to delete the application build

30008

Invalid applicationBuildId (%s), find the possible ids in: GET /applicationBuild

30009

You can only assign one application build

30010

oldApplicationBuildId and newApplicationBuildId is same

30011

The old application build and the new application build have different operating systems

30012

The application build file gave an error on checking the file on the server. The HTTP response code from server: %s. The URL used for the request was %s. Please correct the error or contact our help desk to help you solve this problem

30013

The provided build provisioning registration id %s is not valid

30014

In an update you cannot change the file, please create a new build and use the patch job to change the build

30015

You cannot change an application build from build provisioning type %s to %s, please create a new application build

30016

You must supply the applicationBuildFile

30017

The application build is currently in use by %s deployment template(s) %s, and in fleet(s) %s

Table 9: ApplicationBuild error codes

ApplicationBuildConfiguration

Error Code
Message

37000

Invalid applicationBuildConfigurationId, find the possible ids in: GET /applicationBuild/%d/configuration

Table 10: ApplicationBuildConfiguration error codes

ApplicationBuildProperty

Error Code
Message

38000

Invalid propertyId, find the possible ids in: GET /applicationBuild/%d/property

38001

Invalid network port, the network port is already used by application build property '%s' (%s)

Table 11: ApplicationBuildConfiguration error codes

ApplicationDeployment

Error Code
Message

35000

Invalid bmInstanceTypeId, find the possible ids in: GET /host/instanceType

35001

Invalid vmInstanceTypeId, find the possible ids in: GET /cloud/instanceType

35002

The amount of application instances on this bare metal instance type cannot be bigger than %d (this is equal to numCpu _ numCoresPerCpu _ ' . RelationApplicationInstanceEntity::UPPER_LIMIT . ')

35003

The amount of application instances on this cloud instance type cannot be bigger than %d (this is equal to numCpu * ' . RelationApplicationInstanceEntity::UPPER_LIMIT . ')

Table 12: ApplicationDeployment error codes

ApplicationInstall

Error Code
Message

31001

No application found, find the possible ids in: GET /application

31002

Application install already exists for that application

31003

Invalid installId, find the possible ids in: GET /applicationInstall

31004

This application install is being use in at least one application build, thus it can not be deleted

31005

The application install name already exists, the name must be unique

31006

Invalid osGroupId, the possible values are: 1: windows, 2: linux

31007

Invalid active value, the possible values are: 0: not active, 1: active

31008

Cannot create application build an application install with Id %s is still in the process of being created

Table 12: ApplicationInstall error codes

ApplicationInstance

Error Code
Message

34001

The selected host is assigned to a different fleet that the one provided, please select another host or the fleet the host has assigned

34002

The application instance status cannot be manually set if the application instance is not running

34003

The application instance status cannot be manually set to allocated if the application instance is not online

34004

Invalid applicationInstanceId, find the possible ids in: GET /applicationInstance

34006

This stop method requires a timeout value that must be greater than 0

34010

Parameter value is not valid

34011

The value of the filter parameter is invalid, possible values can be fleetId, regionId, dcLocationId

34012

The filter value is required

34013

The startTime parameter is invalid, only numeric values are allowed

34014

The endTime parameter is invalid, only numeric values are allowed

34015

The type parameter is invalid, it may only be %s

34016

The status parameter is invalid, possible values can be: 3) starting, 4) online, 5) allocated (only possible if previous status is online)

34017

There is no application instance found.

34018

There is no known operation system set on the application instance

34019

The chosen stop method doesn't match the operation system, you can find the stop methods in GET /application/stopMethod

34020

The chosen stop method is not valid, you can find the stop methods in GET /application/stopMethod

34021

To use the Arcus stop method you need to have selected Arcus as management protocol on the application

34022

To use the A2S stop method you need to have selected A2S as management protocol on the application

34023

The application instance that you want to use has an stop task assigned to it, please use an other application instance.

34024

Something went wrong when creating the task

34025

Unable to change an application instance that is marked for deletion

34026

No application instances available with filters '%s'

34027

There are application instances available for allocation with your filters - but Arcus is not working for these instances

34028

The deploymentEnvironmentId is valid - but there are no application instances available that match your deploymentEnvironmentId filter

34029

The fleetId is valid - but there are no application instances available that match your fleetId filter

34030

The regionId is valid - but there are no application instances available that match your regionId filter

34031

The dcLocationId is valid - but there are no application instances available that match your dcLocationId filter

34032

The application instance that you want to stop is automatically created by the scaler and can't be stopped manually

34033

This application instance cannot restart due to a temporary disruption in service - please contact support at https://www.i3d.net/support/

34034

This application instance cannot start due to a temporary disruption in service - please contact support at https://www.i3d.net/support/

34035

No online game application instances exist for this application - no application instance can be allocated

34036

No online game application instances available for allocation - unable to determine a reason at this time

34037

No online game application instances available for allocation - even without filters enabled

34038

Application instance session not found

34039

No application instances available with nested filters '%s'

Table 13: ApplicationInstance error codes

ApplicationProperty

Error Code
Message

29001

Invalid propertyId, find the possible ids in: GET /application/%d/property

29004

The propertyKey = %s already exists for the applicationId = %d

29006

The value of a property of type public network port must be between %s and %s (inclusive), or 0 for a random public network port

29008

Invalid property password, the property value you have chosen needs to be %d characters long

29009

This network port already used by application property '%s' (%s)

29010

The amount of network ports for a network port range must be between %s and %s

29011

The value of a property of type private network port must be between %s and %s (inclusive), or 0 for a random private network port

Table 14: ApplicationProperty error codes

ArcusCustomCommandError

Error Code
Message

75001

Custom command model is empty, need to provide at lease one command

75002

The host that you want to do the custom command on has no game instances with the Arcus protocol implemented

Table 15: ArcusCustomCommandError error codes

AssignableFile

Error Code
Message

27001

Invalid fileId, find the possible ids in: GET /applicationInstall/assignable

Table 16: AssignableFile error codes

BuildProvisioning

Error Code
Message

60001

The provided userId %s doesn't match the userId %s in the database

60002

User with userId %s has not been found!

60003

The user id must be bigger than 0

60004

The name provided for the registration already exists for this user

Table 17: BuildProvisioning error codes

BuildProvisioningFile

Error Code
Message

68001

Invalid build provisioning file id, find the possible ids in: GET /buildProvisioning/storage/file

Table 18: BuildProvisioningFile error codes

Calc

Error Code
Message

13001

Unknown configuration

13002

Error in order properties

13003

Failed to save the order

Table 19: Calc error codes

CalcQuote

Error Code
Message

12001

Error in quote properties

12002

Error in item quote properties

12003

Failed to save the quote

12004

Failed to save the item

12005

Errors in form

12006

File upload(s) expected but not found

12007

File is not pdf

12008

Only one file expected

12009

No file found

12010

Price does not match internally calculated

12011

Item not found

12020

Unknown configuration

Table 20: CalcQuote error codes

CCU

Error Code
Message

42001

The value of the filter parameter is invalid, possible values can be %s

42002

Parameter value is not valid

42003

The startTime parameter is invalid, only numeric values are allowed

42004

The endTime parameter is invalid, only numeric values are allowed

Table 21: CCU error codes

Cloud

Error Code
Message

24010

%s is not a valid region name for %s, find the possible region name in: GET /cloud/dcLocation

24011

Error validating credentials with AWS: An unknown error occurred

24003

Error validating credentials with AWS: Invalid accessKeyId

24004

Error validating credentials with AWS: Invalid secretAccessKey

24002

Error validating credentials with AWS: You do not have enough permissions

24015

Error validating credentials with Azure

24006

Invalid credentialName, find the possible names in: GET /cloud/configuration/credential

24013

Resource name %s does not exist. Create a new Resource using the Azure API first: https://docs.microsoft.com/en-us/rest/api/resources/resourcegroups/createorupdate

24007

The cloud credentials already exist for the given cloud provider. The same credentials can only be set once

24009

The cloud credentials are invalid. You may not have permissions to access this project

24005

The credential name already exists, the name must be unique

24012

The param %s for %s is not of type %s

24008

The param %s for %s is required

24014

Unable to activate cloud credentials while VMs exist using the current cloud credentials. Please remove all existing VMs for this cloud provider and try again.

24001

Unknown cloud provider, find the possible cloud provider in: GET /cloud/provider

Table 22: CCU error codes

CloudDetail

Error Code
Message

59001

Invalid ucSettingId, find the possible ids in: GET /cloud/provider/uc/setting

59002

Invalid Ubisoft cloud projectId

59003

Invalid Ubisoft cloud region name, find the possible name's in: GET /v3/cloud/provider/dcLocation

59004

Invalid Ubisoft cloud public network UUID

59005

Invalid Ubisoft cloud private network UUID

59006

Invalid Ubisoft cloud security group UUID

Table 23: CloudDetail error codes

CloudProvider

Error Code
Message

19000

Undefined / unhandled error

19001

Instance quota has been reached / exceeded

19002

Instance zone resource pool exhausted

19003

Could not create VM instance

19004

Could not start VM instance

19005

Could not stop VM instance

19006

Could not terminate VM instance

19007

Could not query VM instance status

19008

Could not associate static IP to VM instance

13009

Could not get VM instance regions

19010

Could not get VM instance types

19011

Could not get VM images

19012

Could not copy VM image

19013

Could not get VM cpu platforms

19014

The instance configuration is not supported, check instance types, regions, and operating systems

19015

Invalid key/pair name provided

19016

IP address quota has been reached / exceeded

19017

Ubisoft cloud network UUID is not valid

19018

VM Image is not found

19019

No default subnet for availability zone

19020

Failed to allocate the network(s) with error No fixed IP addresses available

19021

Instance type not available

Table 24: CloudProvider error codes

CoLocation

Error Code
Message

51001

Invalid colocationId, find the possible Ids in: GET /colocation

51002

Service was already cancelled on :date

51003

Service is already active

51004

Service contract end date is invalid

51005

Service has expired on :date

51006

The supplied PDU does not match the PDU found for this colocation, find the possible pduIds in: GET /colocation

51007

Unable to find a PDU for this colocation

51008

The IP address is out of range for this colocation

51009

An error occurred adding the PTR record

Table 25: CoLocation error codes

CoLocationAccess

Error Code
Message

56001

Errors in form Invalid accessId, find the possible Ids in: GET /colocation/access File upload(s) expected but not found

56002

Invalid status, the possible values are: all, granted, suspended, pending, denied or revoked

56003

You are not allowed to request Data Center access. You don't have an active colocation server

56004

Transition to revoked status is only possible from Granted or Suspended statuses.

56005

The white list entry may be deleted only if it is in denied state.

56006

Invalid documentId, find the possible Ids in: GET /colocation/access/{accessId}/document

Table 26: CoLocationAccess error codes

ColocationAlert

Error Code
Message

57001

Invalid colocationAlertId, find the possible ids in: GET /colocation/{colocationId}/alert

Table 27: CoLocationAlert error codes

Company

Error Code
Message

44001

Invalid companyId, find the possible Ids in: GET /company

44002

Duplicate company

Table 28: Company error codes

Create Game Install

Error Code
Message

18001

Invalid fileId, find the possible ids in: GET /applicationInstall/create

18002

The game executable was not found in the archive

18003

The archive cannot be handled due an unknown error

18004

The archive has an unhandled extension, do not know how to process it

18005

No game found

18006

No files found

18007

The file Id is already being used in another application install, the same file cannot be used more than once

18008

The application install name already exists, the name must be unique

Table 29: Create Game Install error codes

CrossConnect

Error Code
Message

67001

Invalid crossConnectId, find the possible Ids in: GET /crossConnect

67002

Cross connect was already cancelled on %s

67003

Cross connect is already active

67004

Cross connect contract end date is invalid

67005

Cross connect contract has expired on %s

67006

Invalid uplinkId, find the possible Ids in: GET /crossConnect/%s

Table 30: CrossConnect error codes

DeploymentEnvironment

Error Code
Message

25001

Cannot delete this deployment environment because it is used in a fleet

25002

Invalid deploymentEnvironmentId, find the possible ids in: GET /deploymentEnvironment

25003

The deployment environment name already exists, the name must be unique

25004

Invalid deploymentEnvironmentName, find the possible ids in: GET /deploymentEnvironment

Table 31: DeploymentEnvironment error codes

DeploymentProfile

Error Code
Message

32001

The entity is marked for deletion and thus it cannot be modified

32002

Invalid deploymentProfileId, find the possible ids in: GET /deploymentProfile

32003

The deployment profile name already exists, the name must be unique

32004

The deployment region name already exists for the deployment profile, the name must be unique for a deployment profile

32005

The maximumCapacity (if not null) has to be larger or equal to minimumCapacity

32006

The bufferValueMin (%d) must be smaller or equal to bufferValueMax (%d)

32007

The strategy type is invalid, the possible values are: 1: Round Robin

32008

The cpuPlatform cannot be null (it can be empty string '')

32009

The cpuPlatform is invalid, find the possible values in: GET /cloud/cpuPlatform

32010

The primaryInstanceTypeName for providerId %d is invalid, find the possible values in: GET /cloud/instanceType

32011

The primaryInstanceTypeName is not supported by our AMIs, change the instance type or contact i3D in order to create a custom AMI

32012

The secondaryInstanceTypeName for providerId %d is invalid, find the possible values in: GET /cloud/instanceType

32013

The secondaryInstanceTypeName is not supported by our AMIs, change the instance type or contact i3D in order to create a custom AMI

32014

The cloudImageName is invalid, find the possible values in: GET /cloud/image

32015

The cloudImageName is required, find the possible values in: GET /cloud/image

32016

Invalid deploymentRegionId, find the possible ids in: GET /deploymentProfile/{deploymentProfileId}

32017

The deployment region requires at least one i3dDcLocationId, find the possible ids in: GET /cloud/dcLocation

32018

The bufferValueType is invalid, the possible values are: 0: absolute value, 1: percentage value

32019

The dcLocationId = %d is invalid, find the possible ids in: GET /cloud/dcLocation

32020

The i3dDcLocationId = %d is already set in another deployment region of the same deployment profile

32021

The dcLocationId = %d does not belong to providerId = (%d)

32022

The dcLocationId is required, find the possible ids in: GET /cloud/dcLocation

32023

The dcLocationId = %d is already set in the deployment region

32024

Invalid deploymentContainerId, find the possible ids in: GET /deploymentRegion/{deploymentRegionId}

32025

Invalid deploymentContainerLocationId, find the possible ids in: GET /deploymentRegion/{deploymentRegionId}

32026

The cloudProviderId is required, find the possible cloud provider Ids in: GET /cloud/provider

32027

The primary and secondary instance types must be different

32028

Not all existing deployment containers belonging to the deployment region have been provided in your request

32029

Not all existing deployment container locations belonging to the deployment region have been provided in your request

32030

End time must be zero or bigger than start time

32031

This deployment profile cannot be deleted because it is used in the following fleet(s): %s

32032

Deletion of deployment region cannot be cancelled because its profile is marked for deletion

32033

Deletion of deployment container cannot be cancelled because its region is marked for deletion

32034

Deletion of deployment container location cannot be cancelled because its container is marked for deletion

32035

The deployment region is missing in deployment profile, add a deployment region to your deployment profile in: POST /deploymentProfile/%s/deploymentRegion

32036

The I3D location is missing in deployment region of deployment profile, find the possible ids in: GET /deploymentProfile

32037

The cloud image is missing in deployment profile, find the possible ids in: GET /deploymentProfile

32038

The instance type is missing in deployment region of deployment profile, find the possible ids in: GET /deploymentProfile

32039

The bufferValue and/or bufferValueType are missing. When overriding bufferValueMin or bufferValueMax these properties are required

32040

Cannot remove location, there are secondary cloud locations still. Remove those first before removing the last primary cloud location

32041

The minimumCapacity has to be smaller than or equal to maximumCapacity (if not null)

32042

The bufferValueMax (%d) must be greater than or equal to bufferValueMin (%d)

32043

There are still (%d) manually deployed instances active in the i3D dcLocationId %s, you must delete them first before deleting the i3D dcLocation

32044

Deployment profile is already in use by another fleet, you can only use a deployment profile once

32045

The application property does not exist, find possible ids in GET /application/{applicationId}/property

32046

Cannot override application property for this deployment region: it is already overridden in deployment region property %s. Use PUT /deploymentRegion/%s/property/%s to update it instead

32047

The given applicationPropertyId has an invalid property type, only raw properties may be overridden by a deployment region property

32048

Invalid regionName, find the possible ids in: GET /deploymentProfile/{deploymentProfileId}

32049

Invalid dcLocationName , find the possible ids in: GET /cloud/dcLocation

32050

Invalid dcLocationId , find the possible ids in: GET /cloud/dcLocation

Table 32: DeploymentProfile error codes

DeploymentTemplate

Error Code
Message

33001

BuildId and NewBuildId cannot be same

33002

Sum of BuildIdPercentage and NewBuildIdPercentage must be equal to 100

33003

Cannot delete the deployment template, it is already in use

33004

The deployment template name already exists, the name must be unique

33005

Invalid gameDeploymentTemplateId, find the possible ids in: GET /deploymentTemplate/game

33006

Invalid utilityDeploymentTemplateId, find the possible ids in: GET /deploymentTemplate/utility

33007

Only application builds with an application of type game are allowed to be used in game deployment template

33008

Only application builds with an application of type utility are allowed to be used in utility deployment template

33009

The following fleet(s) %s, still have operational status automatic deployment or automatic scaling, change the operational status on the fleet before removing the game deployment template

33010

Game deployment template doesn't have valid applicationBuildId

33011

Utility deployment template doesn't have valid applicationBuildId

33012

Invalid deploymentTemplateId, find the possible ids in: GET /deploymentTemplate/dependency

33013

Only application build with an application of type dependency installer is allowed to be used in dependency deployment template

33014

Only application build with an application of type dependency uninstaller is allowed to be used in dependency deployment template

33015

The following fleet(s) %s, still have operational status automatic deployment or automatic scaling, change the operational status on the fleet before removing the dependency deployment template

33016

You can only assign one application build to a game deployment template

33017

The %s with id %s doesn't exists in our database

33018

The dependencyTemplate chosen has dependencyBuild with osId %s, this doesn't match the applicationBuild that has osId %s

33019

The dependencyBuild OS of the installer doesn't match the uninstaller, OS installer: %s and OS uninstaller: %s

33020

The chosen game deployment template doesn't have an build assigned to it

33021

Currently the %s template is in use by application instances, you cannot change the application build for this template, please use patching for this

33022

Dependency deployment template doesn't have valid dependency installer applicationBuildId

33023

Utility deployment template doesn't have valid dependency uninstaller applicationBuildId

Table 33: DeploymentTemplate error codes

EmailConfirmation

Error Code
Message

53001

Invalid emailConfirmationId

Table 34: Email error codes

Filter

Error Code
Message

43001

Filter is invalid

43002

Filter parameter is invalid, its possible values can be '%s'

43003

Filter parameter '%s' is not a valid '%s' (must be of type '%s')

Table 35: Email error codes

Fleet

Error Code
Message

26001

Cannot delete this fleet, it is already in use

26002

Host is already reserved by fleet '%s' (%s)

26003

Only reset if there are no active application instances on this host

26004

The elements of the fleet are not correctly set to start deploying application instances

26005

Cannot delete this fleet, there are %s active application instances on this fleet. Find the application instances that are still running on this fleet with GET /applicationInstance?filters=fleetId%%3D%s

26006

The host selected does not have that fleetId assigned or the hostId is not correct

26007

Invalid fleetId, find the possible ids in: GET /fleet

26008

The fleet used in the creation of the application instance is no longer valid, please create a new application instance

26009

The fleet name already exists, the name must be unique

26010

Fleet %s's operational status must be 0 to unset the game deployment Id (current: %s). Set the fleet's operational status to 0 first in: PUT /fleet/%s/operationalStatus

26011

The host is already assigned to this fleet

26012

There is no game deployment template configured, unable to change the operational status to %s. Update the fleet with a game deployment template in: PUT /fleet/%s

26013

The fleet operational status must be 0, to (un)set the dependency deployment template, use PUT /fleet/%s/operationalStatus, to set the operationalStatus to 0 first

26014

For change the operational status you must send the field operationalStatus

26015

Unable to reserve host for fleet, there are %s application instances that do not belong to this fleet running on the host (fleet: %s, application instances: %s)

26016

You cannot change the %s on this fleet, because there are instances running for this fleet

26017

Invalid fleetId(s) (%s), find the possible ids in: GET /v3/fleet

26018

Cannot change the status of the fleet, because it's currently used by a patch job

26019

Invalid fleetName, find the possible ids in: GET /v3/fleet

26020

The fleet has no assigned game deployment template, unable to verify the target OS of requested servers

26021

Not able to remove marked for deletion deployment profile with id %s

26022

Something went wrong well deleting fleet with id %s

Table 36: Fleet error codes

FlexMetalOrder

Error Code
Message

63001

Out of stock

63002

Invalid Flex Metal order ID

63003

No active instances found

63004

Not a Flex Metal server

Table 37: FlexMetalOrder error codes

FormErrorCodes

Error Code
Message

11001

Errors in form

11002

File upload(s) expected but not found

Table 38: Form error codes

Game

Error Code
Message

16001

Invalid game ID

16002

Not the owner of the given game ID

Table 39: Game error codes

Game Instance

Error Code
Message

17001

Invalid game server ID

17002

Game server is already running

17003

Game server is already stopped

17004

Game server's status cannot be manually set if the process is not running

17005

Game server's status cannot be manually set to allocated if the process is not online

17006

Invalid filter query parameter

Table 40: Game Instance error codes

Host

Error Code
Message

39000

Invalid hostId, find the possible ids in: GET /host

39001

The selected host is assigned to a different fleet that the one provided, please select another host or the fleet the host has assigned

39002

Host is already reserved, you can un-reserve it in: PUT /fleet/{fleetId}/host/{hostId}/unreserve

39003

There are active application instances in the host, it cannot be unreserved

39004

The value of the filter parameter is invalid, possible values can be %s

39005

Parameter value is not valid

39006

The startTime parameter is invalid, only numeric values are allowed

39007

The endTime parameter is invalid, only numeric values are allowed

39008

Invalid period

39009

Host was already cancelled on %s

39010

Host is already active

39011

Host has expired on %s; it cannot be renewed

39012

Invalid dedicatedServerId, find the possible ids in: GET /dedicatedServer

39013

End time must be after start time

39014

The requested period does not overlap the contract period

39015

The requested period may not be longer than 12 months

39016

The IP address is invalid for this host

39017

An error occurred adding the PTR record

39018

Host (%d) is already assigned to a fleet (%s)

39019

No active host available in your account

39020

Host (%d) is not a valid host, only Bare Metal can be reserved

39021

Host id(%d) uplink is invalid

39022

Host (%d) is already in the process of reservation

39023

The host (%d) osId (%d) is not matched with the fleet osId (%d)

Table 41: Host error codes

Host Agent

Error Code
Message

21001

No ODP agent exists for this hostId please select another host

Table 42: Host Agent error codes

HostAgentAPIError

Error Code
Message

76000

Internal error in host agent

76001

Unauthenticated

76002

Internal Server error

76003

The application instance does not exist on the host

76004

The application instance is invalid and cannot be allocated on the host

76005

The application instance is currently being allocated on the host

76006

The application instance is already allocated on the host

76007

Failed to allocate the application instance on the host is aborted or timed out

Table 43: HostAgentAPIError codes

HostAlert

Error Code
Message

58001

Invalid hostAlertId, find the possible ids in: GET /host/{hostId}/alert

Table 44: HostAlert error codes

HostCapacityTemplate

Error Code
Message

46001

Cannot delete this host capacity template because it is used in fleet %s (id: %s)

46002

Cannot delete this host capacity template because it is used in application build %s (id: %s)

46003

Invalid hostCapacityTemplateId, find the possible Ids in: GET /hostCapacityTemplate

46004

This host capacity template name already exists, the name must be unique

Table 45: HostCapacityTemplate error codes

InstanceType

Error Code
Message

64001

Invalid instance type, find possible instance types in: GET /host/flexmetal/instanceType

Table 46: InstanceType error codes

InstanceTypeCapacity

Error Code
Message

47004

This instance type does not exist, find the possible instance types in GET /host/instanceType

47003

This instance type does not exist, find the possible instance types in GET /cloud/instanceType

47001

Invalid instanceTypeCapacityId, find the possible Ids in: GET /hostCapacityTemplate/{hostCapacityTemplateId}/instanceTypeCapacity

47005

Capacity limit exceeded; you may only have up to %s application instances on this instanceType (%s per core * %s cores%s). Review the amount of cores for your chosen instanceType and adjust the capacity accordingly

47002

An instance type capacity already exists for this host capacity template/providerId/instance type combination

Table 47: InstanceTypeCapacity error codes

Invoice

Error Code
Message

70001

Invalid invoiceId, find the possible ids in: GET /v3/account/invoice

70002

Invalid invoice number

Table 48: Invoice error codes

Label

Error Code
Message

22001

Invalid character in query, only AND/OR operators are allowed.

22002

Label must have unique key

Table 49: Label error codes

Location

Error Code
Message

66001

Invalid location, find possible locations in: GET /locations

Table 50: Location error codes

Network

Error Code
Message

80001

The ip-range not found

Table 51: Network error codes

OdpAgent

Error Code
Message

21001

No ODP agent exists for this hostId please select another host

21002

Invalid agentId, find the possible ids in: GET /odp/web/agent

Table 52: OdpAgent error codes

OperatingSystem

Error Code
Message

36000

Invalid osId, find the possible ids in: GET /operatingsystem

36001

The operating system of the application build and the server don't match, please use another host

36002

The osId provided belongs to a osGroupId that does not match the osGroupId set in the application install, find the possible osIds in: GET /operatingsystem

36003

The OS is not available for Flex Metal usage. Find the possible osIds in: GET /operatingsystem

36004

The osId provided belongs to a osGroupId that does not match the osGroupId set in the application, find the possible osIds in: GET /operatingsystem

36005

You cannot change the osId for an application build, create a new application build instead

Table 53: OperatingSystem error codes

OS

Error Code
Message

65001

Invalid operating system, find possible operating systems in: GET /operatingsystem

Table 54: OS error codes

PatchJob

Error Code
Message

50001

The patch job name already exists, the name must be unique

50002

Invalid patchJobId, find the possible ids in: GET /v3/patchJob

50003

Patch job can no longer be updated since its scheduled start time less than 5 minutes away

50004

Patch job can only be put on hold if the patch job status is active or preload

50005

Patch job can only be unhold if patch job is put on hold

50006

A completed or cancelled patch job cannot be canceled anymore

50007

Patch job scheduled time is less than current time

50008

Invalid patchJobReportEmailId, find the possible ids in: GET /v3/patchJob

50009

A completed patch job cannot be edited

50010

No actions can performed on reverted patch job

50011

The patch job is finished and cannot be edited anymore

50012

The patch job is running and cannot be edited anymore

50013

Only a running patch job can be stopped

Table 55: PatchJob error codes

Postman

Error Code
Message

72001

Unable to parse schema JSON

Table 55: Postman error codes

PxeServer

14000
Invalid server ID

14001

No cactiId available for this interface

14002

Category is not allowed for this action

14003

Invalid speed, please provide speed in duplex format.

14004

Invalid state

Table 56: PxeServer error codes

ReportEmail

Error Code
Message

49001

Email address (%s) is not unique

Table 57: ReportEmail error codes

RunAsRootError

Error Code
Message

73001

Windows builds can only run as administrator

73002

Dependency installer and uninstaller can only be run as root

Table 58: RunAsRootError codes

Slack

Error Code
Message

41001

The validation of the webHookUrl failed

41002

The slack setting name already exists, the name must be unique

41003

Invalid slackSettingId, find the possible ids in: GET /slackSetting

Table 59: Slack error codes

SshKey

Error Code
Message

73001

Invalid sshKeyId, find the possible ids in: GET /sshKey

Table 60: SshKey error codes

Task

Error Code
Message

23001

Invalid task template ID

23002

Invalid task ID

23003

Task creation is missing a required parameter %s

23004

Invalid task action parameter

23005

Task status cannot be changed (anymore)

23006

Invalid task batch ID

Table 61: Task error codes

Telemetry

Error Code
Message

69001

Parameter value is not valid

69002

The startTime parameter is invalid

69003

The endTime parameter is invalid

69004

Invalid interval parameter

69005

The endTime parameter value is smaller than startTime parameter value

Table 62: Telemetry error codes

Ticket

Error Code
Message

15005

Ticket is permanently closed

15006

Ticket is already closed

15007

Ticket is already open

15008

The ticket can not be created, rate limit exceeded

15009

Attachment not found, unable to attach to ticket

15010

Unable to delete attachment that is already coupled to a ticket (reply)

15011

An error occurred uploading the attachment. Please try again

15012

The uploaded attachment is too big, the maximum file size is %s

15013

You may only upload a maximum of %s attachments.

15014

The uploaded attachment has an incorrect extension, files must have one of the following extensions: %s

Table 63: Ticket error codes

Trigger

Error Code
Message

71001

Invalid trigger ID

71002

You can not use this event %s with a rule based on server

71003

Must be an array %s

71004

Condition with conditionId %s and value %s is invalid

71005

Condition with id %s is not valid

71006

For event Action with id %s the value must be NULL

71007

Event Action with id %s is invalid

71008

Rule Action with id %s is invalid

71009

Email address %s is invalid

71010

The name provided for the trigger has already being used

71011

The rule data type provided with id %s is invalid

71012

The value of conditionValue must be a numeric string or a number

71013

The value of rule must be a valid object of MemoryTriggerRule or CPUTriggerRule

71014

The value of action parameters must be a valid object of ApplicationInstanceStopMethod

Table 64: Trigger error codes

Vetting

Error Code
Message

61001

Vetting level is not sufficient

Table 65: Vetting error codes

Whitelist

Error Code
Message

55001

Invalid whitelistId, find the possible ids in: GET /account/whitelist

Table 66: Whitelist error codes

Elements that don't have error codes

  • API Log

  • ApplicationBuildConfiguration

  • ApplicationBuildProperty

  • Application Deployment

  • ApplicationProperty

  • DeploymentProfile

  • Host

  • Operating System

For more information, see the ErrorDetails documentation.

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