Server details

Open a server from the Servers page — click its name, or anywhere on its row. The server's own pages carry its name at the top, its current power status, and a row of tabs.

Tab	What it covers
Overview	Names, hardware, operating system, location and deployment details.
IP Management	IP addresses, gateways, netmasks and reverse DNS.
Usage	Traffic, CPU and memory graphs.
Alerts	Traffic alerts.
Labels	Your own labels for grouping and searching.
Contract	Costs, dates and renewal.

Power status

Next to the server's name, a Power status pill reports the chassis:

Reading	What it means
Online	The server is powered on.
Offline	The server is powered off.
Check failed	We asked the server and it didn't answer. The check failed — this doesn't necessarily mean the server is down.
Unconfirmed	The power state couldn't be determined: it hasn't been probed, or the last reading is too old to vouch for.

Power actions

Buttons beside the power pill control the chassis. Which ones appear depends on the current reading — an Online server is offered Restart, Shutdown and Force power off; an Offline one is offered Start. When the state is Check failed or Unconfirmed all four are offered, and we let the server decide.

Action	What it does
Start	Powers the server on.
Restart	Restarts by cutting power. The operating system is not shut down first, so unsaved data may be lost. If the server is still reachable, restart from the operating system instead.
Shutdown	Asks the operating system to shut down cleanly. This can take a few minutes, and an unresponsive server may ignore it.
Force power off	Cuts power immediately, without shutting the operating system down. Unsaved data may be lost. Use Shutdown first unless the server is unresponsive.

Each action asks you to confirm and names the server in the dialog. The pill then shows progress — Starting, Restarting, Shutting down, Powering off — and reports the result once the new state is observed.

Restart and Force power off are the equivalent of pulling the plug. Reach for Shutdown whenever the operating system is still responding.

When an action can't be sent

Message	What to do
Another power action is already running for this server	Wait for it to finish, then try again.
A power action was just sent to this server	Wait a moment and retry.
Power actions aren't available for this server right now	Try again shortly.
You don't have permission to control this server	Ask an administrator of your organization.
We couldn't confirm the … reached <server>	The request may or may not have landed. The Console re-checks the power status; for a restart, check the status yourself before trying again.

Overview tab

Custom details holds the two fields you set yourself:

• Custom name — your own name for the server. It's what the Console shows in the server list and at the top of these pages.

• Project name — a free-text note for your own reference.

Click a field, or Add a name where one isn't set yet, to edit it.

The remaining cards are read-only:

Card	Shows
Server details	Server name, rack, category, operating system, and the address you reach the server on with a link to the rest.
Hardware	Brand, model, processor, memory and hard disk.
Deployment Details	Environment, the fleet the server is reserved for and used by, deployment mode and deployment profile.
Location	The data centre the server sits in.

FlexMetal servers also get a card linking to the FlexMetal API documentation, and show the server UUID that API calls address them by. Every server can be reached through the Host API.

IP Management tab

Every IP address assigned to this server gets its own card, showing how that address is configured and the reverse DNS name it answers to. Every value has a copy button.

Field	Shows
Gateway	The address's gateway.
Netmask	Its netmask. IPv4 only — an IPv6 card shows the prefix instead.
Prefix	The prefix length, for example /26.
VLAN ID	The VLAN it belongs to.
Interface	The network interface it's bound to, where the platform reports one.
Reverse DNS (PTR)	The reverse DNS record. Omitted entirely on a private address, which can't hold one.

A chip on each card says what kind of address it is:

• Management — the out-of-band address. This reaches the server's management interface, not your workload.

• Private — reachable only from inside your own network.

An address with neither chip is a public address your workload answers on.

A DNS resolvers card below lists the resolvers the server is configured with.

Reverse DNS can't be changed here yet. Set it with the reverse DNS endpoint of the i3D.net API — the tab links to the reference.

Contract tab

Cards covering the commercial side of the server: monthly cost, traffic overuse fee, cancellation term, contract start and end dates, invoiced until, and contract renewal. Dates the platform holds no value for show as a dash.

How the server is billed. Most servers aren't priced individually, so the cost card says how this one is actually billed rather than showing a price:

Reads	Means
An amount	Priced individually. Per month, excluding VAT, billed to the named account.
Part of your agreement	Billed under your agreement with i3D.net, not on its own.
No monthly charge	Provided without a monthly charge.
Billed through FlexMetal	Covered by your FlexMetal arrangement.
No monthly cost on record	Ask support or your account manager what this server costs.

Cancel by is not the same as the contract end date. A committed term renews a full notice period before it ends, so cancelling on the end date is too late — you'd already be bound for another term. The Cancel by card shows the actual deadline, on your own clock (for example September 24, 2026 — 11:59 PM, in 6 days). That's the date to act on.

Where a server can't be cancelled on its own — one billed under a wider agreement, a virtual machine, or a FlexMetal server — the tab explains why and points at the right route to change it. Contact support if you're unsure; you don't need an account manager to cancel.

Related topics

• The Servers page

• Server labels

• Traffic alerts

• Server usage