Inviting a member

Use this when you want to give someone access to your organization without touching their own account or resources — a colleague joining your team, a contractor working on one project, or a QA engineer who needs to see a production team's servers.

To send an invitation

1

Open the Members page

Go to Organization Management → Members.

2

Start the invitation

Click Invite Member (top right).

3

Enter the email address

Enter the person's email address.

4

Choose where they join

Choose the destination organization — the point in your structure where they should join. Your top-level organization is selected by default; pick an organizational unit to limit them to that unit and everything beneath it.

5

Send it

Click Send Invitation.

The invitation appears on the Invitations tab with the Standard membership label, and the recipient gets an email.

What the invitee gets

• Access to the organization you invited them to, and everything beneath it.

• Nothing changes for their own account: their existing organization, account number and servers stay exactly where they are and stay theirs.

The dialog states this on screen so there's no doubt:

This invitation will be sent as member-only — the invitee gains access to your organization without their existing account being consolidated.

If you meant to consolidate an account instead, use Organization Management → Import organization. See Importing an organization.

Messages you might see

Message	What to do
This invitee already inherits membership from a parent organization, so no new invitation is needed.	They can already reach this organizational unit through a level above it. No action needed.
This email address is already a member of this organization.	Check the Members tab.
An invitation is already pending for this email and organization.	Look on the Invitations tab — resend it rather than creating a second one.
A merge invitation already exists for this email and organization…	Withdraw the pending Import Organization invitation first.
You're sending invitations too quickly. Try again in a moment.	Wait a few seconds and retry.

Related topics

• Members

• Accepting an invitation

• Importing an organization